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Okay, I order a pizza from Pizza Hut online at 11:44 AM. I was expecting it to take, you know, 30 to 45 minutes. One hour tops. After an hour waiting, I check the email to make sure that I got the conformation correct. In the email, this is what I see: Hey, I would …

Here is a little usability lesson for everyone: vertical text can be very hard to read, especially when it is rotated. Here is a video taken of TGI Friday’s website. Hopefully this can be a lesson for web developers about how frustrating these kinds of techniques can be for users.

Why, oh why, are website classes so extremely out of date in universities, colleges, and schools? I just spent the last few hours helping my wife with her Information Systems class. I’ve had to do similar assignments for technology classes, yet the things they are teaching are extremely out of date and a waste of …

As of today, I’m not going to buy another Electronic Arts (aka EA) video game. I’m tired of their “quantity over quality” point of view, and their poor decisions. I’ve blogged about my problems with EA Games before, but today I read that they are implementing a new system for their forum moderation. Basically, if …

I have to add my voice to Jason D. O’Grady from ZDNet’s “The Apple Core” about the new MacBook & MacBook Pro. Jason complains: The thing that bums me out the most about yesterday’s MacBook announcements is Apple’s move to all-glossy displays. I’ll make no bones about it – I loathe glossy displays – especially …

An article posted on Slashdot just set me off today. Custom PC reports a quote from EA‘s CEO, John Riccitiello, about DRM & their recent games: ‘We implemented a form of DRM and it’s something that 99.8 per cent of users wouldn’t notice,’ claimed Riccitiello, ‘but for the other 0.2 percent, it became an issue …